Urinary Tract Infection (UTI) Service

Update: 1 February 2024

Please note the last day of this service is 29 February 2024 and has been superseded by the Pharmacy First Service.


The overall aim of the service is to ensure that patients, where appropriate, can be referred to a pharmacy and consult with a pharmacist, can access self-care advice, or can be supplied with antibiotics for the treatment of uncomplicated urinary tract infections. This service is only available to women aged 16 to 64 years if clinically indicated and who have no contraindications. This service is not available to Care Home patients.

This service is available to patients who are registered with a General Practitioner (GP) contracted to Hertfordshire and West Essex (HWE) ICB.

View the list of pharmacies offering the service along with mapping of the pharmacies within Hertfordshire and west Essex.

Please refer to the following if needed:

HWE ICB UTI Training Presentation