Community Pharmacy Assurance Framework (CPAF) Full Questionnaire



All community pharmacies in England were asked to complete 10 screening questions as part of the NHS England Community Pharmacy Assurance Framework (CPAF), and some contractors will be asked to complete the full CPAF questionnaire.Please check your inbox to see if you have been requested to complete the CPAF questionnaire.  Pharmacies may be selected for the full CPAF questionnaire if, for example, they did not complete the screening questions or if there are concerns about the pharmacy relating to patient safety. Some pharmacies may also be selected to validate their answers to the screening questions.The full CPAF questionnaire will be available for pharmacy owners to complete between 6 November and midnight on 3 December 2023 on the  Manage Your Service (MYS) website. Selected pharmacies will be notified via email from the NHS Business Services Authority in the week prior to the go-live date.

If you require support please contact the CPH team via the usual channels – full details of the process can be found on the CPE website.