Reminder: CGL New Core MAT Service Level Agreement (SLA) from 1 April 2024


Community Pharmacies are being reminded to sign up to the new Core MAT SLA if you are currently providing the service or would like to sign up to the service if dispensing substance misuse prescriptions. There are a number of pharmacies who are submitting claims but have not signed the SLA, can you please ensure that you sign up to the new SLA. The service level agreement and further information about signing up  can be found on our website.

Community Pharmacies that have signed up to the new SLA please ensure that all missed and late doses are submitted on the same day or at the latest the following day of the missed collection on the new Core MAT template on PharmOutcomes and not at the end of the script or month end.

Pharmacies that have not submitted claims prior to 31 March 2024 need to submit their claims by 30 June 2024 via the old supervised consumption template on PharmOutcomes to ensure that they are paid as this template will no longer be available on PharmOutcomes from 1 July 2024.