PharmOutcomes Direct – CPCS Move to Provider, Pays PharmOutcomes Direct

22nd July 2021

Online Event

Since the launch of the Community Pharmacist Consultation Service (CPCS) in October 2019, NHS England has paid for accredited IT system suppliers to support community pharmacy teams with the delivery of this service.

In September 2021, the existing commissioning or payment model will change as NHS England will pass the cost of IT support to the provider i.e., community pharmacies. At that point, community pharmacies will be able to choose a provider they feel will provide them with the right solution to manage the CPCS.

This session aims to update pharmacy teams with information on the PharmOutcomes offer and how the team at Pinnacle can support community pharmacies after September 2021.

This session is the first of three that will:

  • Prepare pharmacies for the move to the provider pays model
  • Explain the PharmOutcomes Direct offering
  • Explain how to sign up to Pinnacle to use PharmOutcomes Direct to manage CPCS
  • Answer any questions that providers may have at this stage

PharmOutcomes Direct support for CPCS

The PharmOutcomes solution has been widely used across England to manage every aspect of the CPCS service for more than 2 years.  Join us to find out how PharmOutcomes Direct can help you manage the new service model without interruption or additional work for your team.

Who should attend?

  • Community pharmacies
  • Large multiple pharmacy organisations
  • LPC teams

Please register below for the event. You will receive joining details closer to the time.

If you have any problems registering, or do not receive the joining details, please contact

CPCS IT changes from 1st October and upcoming event

As LPCs should be aware, from 1st October 2021, community pharmacy contractors providing the Community Pharmacist Consultation Service (CPCS) will need to procure their own IT support from the range of system suppliers in the market offering CPCS functionality.

To support contractors with choosing their system supplier, NHSE&I will be running a contractor webinar on 22nd July 2021, 7.00-8.30pm, in which the different IT suppliers will each demonstrate how to use their system. LPCs are encouraged to recommend that their contractors attend this webinar and are welcome to do likewise. Registration details for this event will be shared in due course. Full details can be found on PSNC website.