GP Connect in Practice – Community Pharmacy Quick Guide
GP Connect supports safer, more joined-up care by allowing pharmacy teams to both view and share patient information with GP practices during NHS service delivery.
GP Connect Access Record (View GP Information)
What it does: Allows you to view key patient information from the GP record during a consultation.
What you can see:
- Current and recent medications
- Allergies and adverse reactions
- Relevant clinical history (limited view)
When to use it:
- Pharmacy First consultations
- CPCS referrals (NHS 111 / GP)
- Emergency supply requests
- Any consultation where clinical history supports safer decision-making
How to access:
- Open the patient consultation in your clinical system
- Select “GP Connect” / “View GP Record”
- Confirm patient consent
- Review information
- Use to support your clinical decision
- Record that access was used
GP Connect Update Record (Send Information to GP)
What it does: Allows pharmacy consultation outcomes to be shared back to the GP practice.
What is shared:
- Consultation outcome
- Medicines supplied
- Advice given
- Referrals or escalation
When it is used:
- Pharmacy First consultations
- CPCS outcomes
- When GP follow-up is required
- Where services are commissioned to send updates
How it works
- Completed automatically through your system when you finish and submit a consultation
- No separate login required
- Sent as a structured update into the GP record
Note on Consultation Records
Information entered into your clinical system may be shared directly with the patient’s GP practice via GP Connect Update Record.
It is therefore important that consultation notes are clear, accurate, and clinically relevant, as they will form part of the patient’s GP record.
Ensure that entries:
- Clearly describe the presenting complaint and assessment
- Record any medicines supplied or advice given
- Include relevant clinical reasoning and outcomes
High-quality consultation records support continuity of care, patient safety, and effective communication with GP practices.
Systems that support GP Connect
GP Connect is embedded within pharmacy clinical systems, including:
- PharmOutcomes
- Cegedim Rx systems
- EMIS Pinnacle environments
- Sonar
Availability depends on local ICB setup and service configuration.
